Shipping / Returns – I Still Love You NYC

Shipping / Returns

ISLYNYC is laser cut acrylic jewelry and accessories handmade in Brooklyn NY. We make everything by hand, to order. Most items ship via USPS within a few days of purchase, but some may take up to two weeks to be made. If you need a rush order or a different shipping method feel free to contact us, we are happy to work with your needs.

Domestic Shipping: USPS First Class Mail with tracking - $5 flat rate, free with purchase of $50 or more! Expedited flat rate $12.
International Shipping: USPS First Class International with no tracking $20 flat rate, USPS Priority Mail International with tracking - rates dependent on purchase destination.

ISLYNYC operates on a no refunds policy. Please contact us directly if you would like to exchange an item or receive a store credit. All returns need to be made within 30 days of purchase. Please note that the product must be shipped back to us at your own expense.

In the event of receiving an item with a genuine fault, please let us know immediately. At this point you may be offered a refund or a replacement. If a replacement is chosen then we will ship this to you at our own expense. If a refund is chosen we will refund the cost of the product minus shipping cost.

All sale items are final sale.

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